Contact the Centre for Energy Literacy
If you need to get in touch with us, please use the information below.
We aim to respond as soon as we can, but response times may vary depending on demand.
Getting help with energy costs
If you are looking for help with household energy costs, please use our support pages first.
They explain:
- What help may be available
- How to check eligibility
- How to apply for support
This helps us make sure requests reach the right place.
General enquiries
For general enquiries about the Centre for Energy Literacy, you can contact us by email.
Email:
info@centreforenergyliteracy.org.uk
Please note:
- We are not able to provide individual energy advice by email
- We do not discuss supplier or contract recommendations
Accessibility enquiries
If you are having difficulty using this website or need information in a different format, please contact us.
Email:
accessibility@centreforenergyliteracy.org.uk
We will do our best to help.
Media and research enquiries
For media, research, or policy-related enquiries, please contact:
Email:
media@centreforenergyliteracy.org.uk
Complaints
If you wish to make a complaint about our work or how we operate, please see our Complaints Policy.
What we cannot help with
To manage expectations, we are not able to:
- Provide personalised energy procurement advice
- Recommend suppliers, brokers, or products
- Respond to marketing or sales enquiries
About the Centre for Energy Literacy
The Centre for Energy Literacy is a Charitable Incorporated Organisation (application submitted).
We provide independent, non-commercial education about the UK energy system and support pathways for households experiencing fuel poverty.