The Centre for Energy Literacy is committed to strong governance, transparency, and accountability.
This page explains how the organisation is governed and where key documents can be found.
Legal status
The Centre for Energy Literacy has applied to register as a charitable incorporated organisation with the Charity Commission for England and Wales.
We operate for public benefit and are governed in accordance with our constitution and applicable charity law.
Trustees
The Centre for Energy Literacy is overseen by an independent board of trustees.
Trustees are responsible for:
- Setting the organisation’s strategic direction
- Ensuring activities further the charitable purpose
- Overseeing financial stewardship and risk
- Maintaining independence and integrity
Trustees act in the best interests of the charity and do not receive payment for their role.
There are 3 Trustees initially. Alexander Grogan, Jacqui Hall and Iain Palfreman. All of our trustees have significant experience in different parts of the energy industry and their work with the Centre for Energy Literacy demonstrates this.
Alexander Grogan — Proposed trustee
Alexander has ten years of experience in the energy sector, working with third-party intermediaries and business customers. His work has given him practical knowledge of energy supply, billing, contracts and the difficulties customers encounter when navigating the market.
Alexander has helped develop the Centre for Energy Literacy’s website and initial educational resources. He contributes industry knowledge to material explaining how energy markets work, with an emphasis on making unfamiliar subjects understandable.
Alexander is also a director of Energy Marketing and Trading Ltd, a commercial energy business.
Jacqui Hall — Proposed trustee
Jacqui has more than 40 years of experience in the energy industry. She began her career at British Gas and subsequently held operational and leadership positions at CNG, including Managing Director from 2006 to 2020 and President from 2020 to 2021.
Her experience covers energy supply, customer service, staff development and organisational leadership. She also brings experience of charity governance through her trusteeship at Horticap.
Jacqui brings a supplier’s perspective to the Centre for Energy Literacy, helping inform its understanding of industry practices, customer experiences and the importance of clear communication.
Iain Palfreman — Proposed trustee
Iain is a procurement professional with more than 30 years of experience across a range of industries. His previous positions include Head of Procurement at Condé Nast, Group Procurement Director at Freightliner and Head of Sourcing at PwC.
He holds an MBA in Strategic Procurement from the University of Birmingham and the MCIPS professional designation. His experience includes risk management, quality assurance, policy development, training and energy-reduction initiatives.
Iain brings an organisational buyer’s perspective to the Centre for Energy Literacy, supporting its focus on clear explanations, sound evidence and responsible governance.
Their Linkedin Profiles are
Decision-making
The board of trustees:
- Meets regularly
- Reviews activities and performance
- Approves major policies and decisions
Day-to-day activities are carried out in line with board-approved policies and delegated authority.
Independence and conflicts of interest
The Centre for Energy Literacy is independent and non-commercial.
We have procedures in place to:
- Identify and manage conflicts of interest
- Ensure decisions are made in the charity’s best interests
- Prevent undue influence from commercial or external parties
Trustees and those involved in decision-making are expected to declare relevant interests.
Policies and documents
We publish key governance documents to support transparency.
These may include:
- Constitution (This will be uploaded once approved by the Charity Commission)
- Privacy Policy
- Accessibility Statement
- Complaints Policy
- Public Benefit Statement
- Grant Making Policy
Documents are reviewed regularly and updated as required.
Transparency and accountability
We are committed to openness in how we operate.
This includes:
- Clear explanation of our purpose and activities
- Publication of policies and governance information
- Willingness to receive feedback and complaints
We recognise that public trust is essential to our work.
Complaints and feedback
If you wish to raise a concern or make a complaint about how the Centre for Energy Literacy operates, please see our Complaints Policy.
Contact
If you have questions about governance or our policies, you can contact us using the details on our contact page.